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INTERNAL – qChartview (Obsolete) not able to load with error “Error loading RadChart image.”

Title

INTERNAL – qChartview (Obsolete) not able to load with error “Error loading RadChart image.”

Description

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The qChartview (Obsolete) not able to load with the following error

Error loading RadChart image. You may also wish to check the ASP.NET Trace for further details. Display stack Trace?.

Clicking the OK button will show the error in the attach screen (see the attachment for the further error).

Cause

This is due the the RadChart is conflict with other WebPart

Resolution

To resolve this please comment out the assembly for the RadChart in the web.config file for that Web Application. To commentit, put in <!-- in the front and --> at the end of the line For example:

Change the following:

<add assembly=RadChart.Net2, Version3.1.0.0, Culture=neutral, PublicKeyToken=d14f3dcc8e3e8763>

To:

<!--<add assembly=RadChart.Net2, Version3.1.0.0, Culture=neutral, PublicKeyToken=d14f3dcc8e3e8763>-->

Defect ID

This is due the the RadChart is conflict with other WebPart

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