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INTERNAL: Unable to install the Quest Web Parts for SharePoint

Title

INTERNAL: Unable to install the Quest Web Parts for SharePoint

Description

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When trying to install the Quest Web Parts for SharePoint (QWPS) the following error is received:-

“Solution Package deployment error: A deployment or retraction is already under way for the solution “quest.devstudio.wsp”, and only one deployment or retraction at a time is supported.
Please check with Installation Guide for more information.
Solution Package deployment status: NotDeployed
Setup will activate Quest Web Parts for SharePoint Feature for the deployed site(s).
Setup is unable to find the Quest Web Parts for SharePoint Feature Definition. Failed to add and activate the feature. Please check in the Site Settings/Site Features and activate it accordingly.
Please click “Next” button below to continue.”

 

Cause

This error means that the QWPS installation process had started previously and the solution package was added to the store but failed to deploy.

Resolution

1. Go to SharePoint Central Admin | Operations | Global Configuration | click Timer Job Status.
2. Delete the job "quest.devstudio.wsp" if the status is not "Success".
3. Navigate back to Central Admin | Operation | Global Configuration | click Timer Job Definitions | Locate the job with the name "quest.devstudio.wsp" | click the hyperlinked job name | click the Delete button to remove the job.
4. Now re-run the installer and the error should be gone. If the error does not go away go to Central Admin | Operation | Global Configuration | click the Solution Management link | click the job "quest.devstudio.wsp" which will be listed with status "Not Deployed" | Click on deploy it here.
5. Once the status mentions deployed for the job, reinstall the product and the QWPS should be installed without any errors.

Defect ID

This error means that the QWPS installation process had started previously and the solution package was added to the store but failed to deploy.

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