[Anonymous]

Hi Sahun,

   Sorry about the delay.

Could you please let me know the version of the Quest Web Parts that you try to install, the SharePoint version and the OS version.

I have a few suggestions/best practices when installing:

– ensure that the user that is logged on has the appropriate permissions to install the application (Windows/Active Directory/Sharepoint permissions)

– if the OS is Windows 2008 please use "Run As Administrator" option

– if you have an antivirus please disable it during the installtion

– please check the event viewer for erorrs

Please let me know how it goes.

[Anonymous]

Hi ,  I guess some detail might help.

I am running against SP2010 with the April CU installed, Windows 2008 R2

I am running as the SP install/admin user, from a command promt Run As Administrator

I disabled the AV

UAC is off

I downloaded the Quest_qDiscussionViewWebPartforSharePoint64-bit_54.msi file

In the app log I get an installer message informing me the install has started and then two error messages…

Error 06/08/2011 10:59 MsiInstaller 11001 None "The description for Event ID 11001 from source MsiInstaller cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Product: Quest Shared Web Parts for SharePoint — Error 1001.
(NULL)
(NULL)
(NULL)
(NULL)
(NULL)

the message resource is present but the message is not found in the string/message table
"

Error 06/08/2011 10:59 MsiInstaller 10005 None Product: Quest Shared Web Parts for SharePoint — The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2869. The arguments are: ErrorDialog, ,

Thanks for your help

Shaun

[Anonymous]

Hi,  Suggested to my client we try the Quest web parts and thought we would go with the free one first, however they get an error when installing.  I try on my system and get the same.  The details are…

Anyone have any ideas?

Thanks

Shaun

[Anonymous]

So no one got a solution for this problem ?

[Anonymous]

Would you mind to share with me the link to the installer so I can try it?

Thanks,

[Anonymous]

On this page

http://www.quest.com/web-parts-for-sharepoint/full-package.aspx

there is a specific free download link against the qDiscussionView web part

I downloaded the 64 bit file,

qDiscussionView Web Part for SharePoint (64-bit)

[Anonymous]

,  have you had chance to try it?

Thanks

Shaun

[Anonymous]

Hi,

   The link you provided doesn't work and I'm not sure what version you have downloaded.

From the error message I suspect that you try to install SP2007 64 bit on SP2010 version.

What I can do is provide you the latest version of the installer.

Please provide me an email so I can send you the ftp link.

Thanks,

[Author]

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