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INTERNAL – qChartView webpart cannot be displayed

Title

INTERNAL – qChartView webpart cannot be displayed

Description

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The qChartview webpart cannot be displayed despite settings are correct.

Resolution

Please check the web.config file for others third party software that may prevent QuickApps for Sharepoint showing up correctly.

For example, the Hare Point software could cause the qChartView from showing up. Removing the Hare Point from the web.config file help resolved the issue. See below example:

<add name="HarePointHelpDeskRedirectModule" type="HarePoint.SharePoint.HelpDesk.WebControls.MLRedirectModule, HarePoint.SharePoint.HelpDesk, Version=14.0.0.0, Culture=neutral, PublicKeyToken=bc9ab9113e6369db" />

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