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Product will not uninstall looking for the MSI file

Title

Product will not uninstall looking for the MSI file

Description

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When trying to uninstall an the product it prompts you for the msi installer file (normally starts in C:\Windows\Installer).

Cause

Msi Installer cache was cleared out or corrupted.

Resolution

Remove the following registry key:

HKEY_LOCAL_MACHINESOFTWAREClassesInstallerProducts<GUID>

Where <GUID> is the key that has the ProductName subkey listed as the tool you are trying to manually remove.

You will have to click on each key to find the one with this product name.

Right click and export the key. Once done delete it.

Defect ID

Msi Installer cache was cleared out or corrupted.

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