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qChartView 6.0 is not displaying correct values

Title

qChartView 6.0 is not displaying correct values

Description

qChartView 6.0 is not displaying correct values

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After upgrading to QuickApps version 6.0, qChartView is showing incorrect figures (numbers) for 3D columns.

Cause

This problem occurs when there are more than 2000 items of data involved with charting.

This is due to the change of the Max Query Count settings which is by default set to 2000 (from previous setting of 5000).

Resolution

Set a large number that covers the maximum items (with room for growth) for the Max Query Count parameter in the Configuration Editor. Perform an iisreset on all web front end servers to allow it to take effect.

 

Defect ID

This problem occurs when there are more than 2000 items of data involved with charting.

This is due to the change of the Max Query Count settings which is by default set to 2000 (from previous setting of 5000).

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