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INTERNAL – Quest Chart View Web Part Displays Broken Image

Title

INTERNAL – Quest Chart View Web Part Displays Broken Image

Description

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Quest Chart View does not work. If you try to open the link http://server:port/_layouts/QuestSoftware/Telerik/Q22007SP1/NET2/RadControls/Chart/Image.aspx – it will result in the error message:

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The type ‘Telerik.WebControls.Dialogs.ChartImage’ is ambiguous: it could come from assembly ‘C:\WINDOWS\assembly\GAC_MSIL\RadChart.Net2\3.1.0.0__d14f3dcc8e3e8763\RadChart.Net2.dll’ or from assembly ‘C:\WINDOWS\assembly\GAC_MSIL\RadChart.Net2\4.0.1.0__d14f3dcc8e3e8763\RadChart.Net2.dll’. Please specify the assembly explicitly in the type name. at System.Web.UI.Util.GetTypeFromAssemblies(ICollection assemblies, String typeName, Boolean ignoreCase)
at System.Web.UI.TemplateParser.GetType(String typeName, Boolean ignoreCase, Boolean throwOnError)
at System.Web.UI.TemplateParser.ProcessInheritsAttribute(String baseTypeName, String codeFileBaseTypeName, String src, Assembly assembly)
at System.Web.UI.TemplateParser.PostProcessMainDirectiveAttributes(IDictionary parseData)
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Cause

Previous version of Telerik controls (part of Quest Web Parts) was uninstalled incorrectly.

Resolution

Open appropriate web.config file and search for RadChart.Net2 - you will find something simillar:
<add assembly="RadChart.Net2, Version=3.1.0.0, Culture=neutral, PublicKeyToken=d14f3dcc8e3e8763" />
Backup this version of web.config file, delete the above raw and try to view the chart again - this should resolve the issue.

Defect ID

Previous version of Telerik controls (part of Quest Web Parts) was uninstalled incorrectly.

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