Yes, we have made all of the configuration changes exactly as per their documentation, i.e. the changes requested at the bottom of the email. The only thing that looks a bit odd is in the webconfig in the same section requested by step #4, there are 2 entries for name = “Session”, the first is a remove command (which must have been there before) that looks like this <remove name="Session" /> and then their entry at the bottom of the section that appears like <add name="Session" type="System.Web.SessionState.SessionStateModule" />
1. Under the node, '<configuration><SharePoint><SafeControls>', the following entry should exist.
'<SafeControl Namespace="WA.WebPart" Assembly="WA.WebPart, Version=4.0.0.0, Culture=neutral, PublicKeyToken=2b4b09f1c57c8f0b" TypeName="*" Safe="True" />'
If this entry is not there, please go to the SharePoint administration page and redeploy the Quest Shared Web Parts Solution Package.
2. Under the node, '<configuration><system.web><httpHandlers>', check if the following entry exists. If not, please add.
'<add verb="*" path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource, Telerik.Web.UI" validate="false" />
<add verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" validate="false" />'
3. Under the node, '<configuration><system.web><httpModules>' for SharePoint 2007 or '<configuration><system.webServer><modules>' for SharePoint 2010, check if the following entry exists. If not, please add.
'<add name="ASPxHttpHandlerModule" type="DevExpress.Web.ASPxClasses.ASPxHttpHandlerModule, DevExpress.Web.v9.3, Version=9.3.3.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a" />'
4. In order for the Shared Web Parts to be fully functional you need to enable the session. To do so, please add the following entry under the node, '<configuration><system.web><httpModuels>', for SharePoint 2007 or, '<configuration><system.webServer><modules>', for SharePoint 2010:
'<add name="Session" type="System.Web.SessionState.SessionStateModule" />'
and under the node, '<configuration><system.web><pages>', change the attribute 'enableSessionState' to true.