Please view this solution. It should help.
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Hiding the Quest Ribbon Display is possible through the Configuration Editor
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Please refer to the following video:
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http://www.youtube.com/watch?v=YvAVMF-OBAU
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Steps are below:
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1. Open Web Parts Configuration Editor.
2. Click File – Open Web
3. Select Web Application
4. Go to Edit – QuestSoftware Section Editor
5. Check the Quest Ribbon Display (When this option is checked, the Quest SharePoint Ribbon will be hidden)
6. Click OK.
7. Save the changes in web.config file.