04/09/2012 at 9:35 am #4851
Anonymous
Participant
Hi Julia,
First thing to try would be to clear the browser's cache (be sure that the preserve website's data option is unchecked). Then restart the browser and try again.
If that still doesn't fix the issue then please switch the browser to the development mode from the Tool menu or by hitting F12 then debug the javascript code to see exactly what fails.
Please let me know how that goes.
Thanks,