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License question: After upgrade from 5.4 to 5.7

License question: After upgrade from 5.4 to 5.7

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    • #5229
      Anonymous
      Anonymous
      Participant

      The license model is different in 5.7 from what it used to be in 5.4. From registry based to SharePoint Central Admin

      They have to go to the Central Admin-> General Application Settings–>Quest Web Parts->Manage Web Parts License.

      Then we need an IIS reset just to be sure that the license is applied.

      If they still have issues please let me know.

    • #4238
      Anonymous
      Anonymous
      Participant

      What steps need to be taken to apply license after upgrade to 5.7 from 5.4?

      After upgrading from 5.4. to 5.7…

      We are getting the following error on our stage farm for quest webparts. The license file is ongoing and has not expired. The same livcense is also used on production and works fine. Removed and added the license file but did not help.

      Error

      Your evaluation period has expired. Please uninstall the software or contact Quest Software (_http://www.quest.com <http://www.quest.com/> ) to obtain a valid license.

      I found the following information on the knowledgebase…but it is for version 5.0

      Title

      Error message “Your evaluation period has expired” on any Quest webpart

      Problem Description

      When trying to add any Quest webpart on a 64 bit machine the following error is received :-Your evaluation period has expired. Please uninstall the software or contact Quest Software (http://www.quest.com) to obtain a valid license.

      The license is not a trial or expired version.

      Cause

      Resolution

      1. Click Start | Run | type Regedit and press enter.2. Delete the CurrentVersion key at the location if any HKEY_LOCAL_MACHINE\SOFTWARE\Quest Software.3. Try opening the page with the QWP and if it still gives the error then go to step 4.4. Delete CurrentVersion and SoftLicense at HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432node.5. Go to Start | Programs | Quest Software | Quest WebParts for SharePoint | License Manager6. Apply the license again and then the error goes away.

    • #6040
      Anonymous
      Anonymous
      Participant

      Thanks !  I'll check it out.

      Rich

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