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Error when filtering Managed Metadata “There was an error processing the request”

Title

Error when filtering Managed Metadata “There was an error processing the request”

Description

Error when filtering Managed Metadata “There was an error processing the request”

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When a managed metadata field is used for search/filter it clears the managed metadata value and produces the following error: 'There was an error processing the request'. The search actually does work but displays this error.

Resolution

The Application Pool securitytokenserviceapplicationpool  was stopped.

Restarting this service can sometimes correct this issue.

If you are experiencing this you may want to contact Microsoft to correct the underlying issue.

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