Title

INTERNAL – Error: “The AJAX call failed. Your SharePoint administrator may need to increase the Execution Timeout setting in the web.config file on the server.” during execution of qManagement webpart

Description

INTERNAL – Error: “The AJAX call failed. Your SharePoint administrator may need to increase the Execution Timeout setting in the web.config file on the server.” during execution of qManagement webpart

Please wait...

Getting error  message "The AJAX call failed. Your SharePoint administrator may need to increase the Execution Timeout setting in the web.config file on the server. The call failed with the following error: Sys.WebForms.PageRequestManagerTimeoutException: The server request timed out" during performing search in the qManagement WebPart

Cause

The result return from the search have exceed default 120 second timeout

Resolution

To increase the default timeout, open the Web.Config of the SharePoint web application in the Editor (example: Notepad) and perform the following:

1. Search httpRuntime node under the <system.web> section.

2. Add an executionTimeout attribute to this node. The value is the time out seconds you want. For example:

<system.web>

  ...

  <httpRuntime maxRequestLength="51200" requestValidationMode="2.0" executionTimeout="180" />

  ...

<system.web>

3. Save the web.config and perform the IISReset for the setting to take affect.

Note: the value can be vary which depend on the environment and the value can be increased accordingly.

Defect ID

The result return from the search have exceed default 120 second timeout