The qSIListView is not working and the following error appear on the screen:
‘SISetMouseOverRowIndex’ is underfined’
Title
qSIListView not working with error “‘SISetMouseOverRowIndex’ is underfined'”Description
Cause
The error happen because of missing JavaScript files required for Quest Web Parts to function properly.
Resolution
Please always check the JavaScript files exist under the directory "%Program Files%Common FilesMicrosoft SharedWeb Server Extensionswpresources"
Normally, installation of Quest Web Part should take care of deploying these JavaScript files to the server, but sometimes this part of the installation didn't work as expected due to issues with the environment. A re-installation of Quest Web Part should help in resolving the issue because the installation put back the files needed.
NOTE: You can backup a copy of the files. When the issue happen those files can be copied and put back to the same location
Defect ID
The error happen because of missing JavaScript files required for Quest Web Parts to function properly.